I received an outside the waistband holster at first and politely contacted customer service to start the return process. They were prompt with their reply and assured me they would have an inside the waistband holster out to me the next day. Love that they took the time to right the wrong and were polite about it throughout the whole process and I had the correct holster two days later. As far as the holster goes, it’s a smooth draw with great retention and fits like a glove. Absolutely a quality product with quality customer service to back it up. I will be purchasing more holsters in the future for sure and the fact that they are manufactured in my home state of PA is a huge plus. Thank you C and G and give your customer service team a pat on the back (or raise) for me!